Thank you for shopping with ZEYRA Jewellery – Where Elegance Meets You!
We are delighted to deliver your favorite jewellery pieces safely and beautifully to your doorstep. Please read our shipping policy below for complete details about order processing and delivery.

1. Order Processing Time

All orders are processed within 2–4 business days (Monday to Saturday) after the order is placed.

Orders placed on Sundays or public holidays will be processed on the next working day.

Once your order is shipped, ZEYRA Jewellery will send you a shipping confirmation email along with tracking details.

2. Shipping Methods & Charges

ZEYRA Jewellery offers the following shipping options:

• Standard Shipping: 5–7 business days
• Expedited Shipping: 2–3 business days
• Express Shipping: 1–2 business days

Shipping charges are calculated automatically at checkout based on your location and order weight.

Free Standard Shipping on all orders above ₹2499 (within India only).

3. Estimated Delivery Time

• Standard: 5–7 business days
• Expedited: 2–3 business days
• Express: 1–2 business days

Note: Deliveries to remote or rural areas may take slightly longer than the estimated delivery time.

4. International Shipping

ZEYRA Jewellery offers international shipping to selected countries.

Shipping charges and estimated delivery times for international orders will be calculated at checkout.

Any customs duties, taxes, or import charges imposed by the destination country are the responsibility of the customer.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email.

You can track your order through the courier partner’s website using the tracking link.

If you face any issues tracking your order, please contact us at:
Email: Zeyra.info@gmail.com

6. Address Accuracy

Please ensure your shipping address is correct and complete before placing your order.

ZEYRA Jewellery is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

If you notice any error after placing your order, please contact us immediately before dispatch so we can update the address.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact ZEYRA Jewellery within 7 days of receiving the shipping confirmation.

For damaged items, kindly keep all packaging materials and contact our support team for return or replacement assistance.

8. Shipping Restrictions

Currently, ZEYRA Jewellery does not ship to P.O. Boxes, APO/FPO addresses, or certain international regions.

Some jewellery items may also have shipping restrictions depending on location due to legal or logistical reasons.

9. Returns & Exchanges

For detailed information about returns or exchanges, please refer to our Returns & Exchanges Policy.

10. Customer Support

Have questions about your order or need help?

 Email: Zeyra.info@gmail.com
 Phone: 9910887600

Our team at ZEYRA Jewellery is always here to help and make your shopping experience smooth, secure, and elegant.

 Thank you for choosing ZEYRA Jewellery.
We truly appreciate your trust and look forward to adorning you with timeless beauty.